North San Diego County home care

Home care that stops problems before they start.

A yearly home-check membership for North San Diego County homeowners.

Sample Home Photo ReportCheck complete
Water heaterGood
Smoke & CO alarmsTested
HVAC filterReplace soon
Gutters (visual)Debris noted
24/7 response
Trained, background-checked techs
Photo report every visit
Local to North County
Prevention firstCatch small issues early
One callWe coordinate the pros
Always on call24/7 damage mitigation
Clear recordsPhoto report you keep
How it works

Three simple steps to a better-protected home

Join once, and we keep an eye on your home all year.

1

Join

Pick your membership.

2

We check

A trained tech inspects your home and sends you a photo report.

3

We respond

If something breaks, we're on call 24/7 to stop further damage.

Membership benefits

What's included

Everything your membership covers, all year long.

Yearly home check with photo report

A trained tech walks through your home's key systems and sends you a clear photo report of what they found.

24/7 emergency damage mitigation

Water shutoffs, tarping and other quick steps to stop further damage, any hour of the day or night.

Licensed contractor lined up for the next day

After an emergency, we find and schedule a licensed contractor for the next day. You pay them directly.

Priority booking with trusted local pros

Skip the runaround. Members get priority scheduling with local pros we trust.

Filters and batteries replaced at cost

HVAC filters and alarm batteries swapped during your visit, you pay for parts.

Your yearly visit

What we check

A focused walkthrough of the systems most likely to cause costly surprises.

✓Water lines & shutoffs
✓Water heater
✓Smoke & CO alarms
✓HVAC filters
✓Roof & gutters (visual)
✓GFCI outlets
✓Exterior drainage
✓Doors & windows
The difference

Without Home Hero vs. with Home Hero

Without Home Hero

  • ✗Calling around to 3–4 companies when something breaks
  • ✗Small problems go unnoticed until they're expensive
  • ✗Waiting on hold while water keeps leaking
  • ✗No record of your home's condition

With Home Hero

  • ✓One call, and we coordinate the right pro
  • ✓A yearly check catches issues early
  • ✓24/7 response to stop further damage
  • ✓A photo report after every visit
Service area

Local to North San Diego County

We serve homeowners across North County, so help is never far away. Not sure if you're in our area? Give us a call at (760) 759-3507.

Oceanside
Vista
Carlsbad
San Marcos
Escondido
Fallbrook
Pricing

Be one of our first members

Founding member pricing and perks will be announced soon.

Limited spots

Founding Member

Founding member pricing coming soon

  • ✓Yearly home check with a photo report
  • ✓24/7 emergency damage mitigation
  • ✓Licensed contractor lined up for the next day
  • ✓Priority booking with trusted local pros
  • ✓Filters and batteries replaced at cost
Reserve your spot
FAQ

Frequently asked questions

What happens during a home check?

Your trained Home Hero tech walks through your home and checks everything on our "What we check" list: water lines and shutoffs, water heater, smoke and CO alarms, HVAC filters, roof and gutters (visual), GFCI outlets, exterior drainage, and doors and windows. They take photos as they go and flag anything urgent on the spot. Afterward you get a photo report with their findings and recommendations.

How long does a check take, and do I need to be home?

A check usually takes about 1–3 hours, depending on your home. You'll schedule a time that works for you.

What counts as an emergency?

Active leaks or flooding, a burst pipe, storm or roof damage that's letting water in, and similar urgent problems. Our team works to stop further damage: shutting off the water, tarping (held down with sandbags only, with nothing fastened to your home), and securing the area.

What happens after you stop the damage?

We line up a licensed contractor for the next day. You get their quote, decide how to proceed, and pay the contractor directly.

Do you do the repairs yourselves?

No. Home Hero focuses on prevention and stopping further damage. Repairs are done by licensed contractors, whom you hire and pay directly.

Is this home insurance or a home warranty?

No, and it doesn't replace either. Home Hero is a home care membership. It can help you catch problems early, and your photo reports give you documentation of your home's condition.

What about filters and smoke alarm batteries?

We check them during your visit and can replace them while we're there. You pay for the parts.

Who are your techs?

Trained Home Hero employees (W-2), not random gig workers.

What areas do you serve?

Oceanside, Vista, Carlsbad, San Marcos, Escondido and Fallbrook. Not sure if you're covered? Call us at (760) 759-3507.

What does it mean to be a founding member?

You're one of our first members. Founding member pricing and perks will be announced soon, and we'll share full details at signup.

Ready to protect your home?

Join as a Founding Member, or call us with any questions.

(760) 759-3507